Manufacturer | Restock % | Time Limit (Days) | Notes |
---|---|---|---|
Acorn | 20 | 60 | No returns on brushed nickel hardware or barn door tracks with special finishes |
Alape | 25 | 120 | No returns on discontinued or special order items |
Alno | 25 | 60 | |
Amba Products | 25 | 30 | Items returned after 90 days are subject to a 40% restocking fee or may not be returnable at all |
Aptations | 35 | 120 | |
Ashley Norton | 30 | 60 | Door Hardware returnable finishes are Dark Bronze (BZ), White Bronze (WL), Satin Nickel (4), Dark Oil Rubbed (8) & Polished Chrome (9) Split & special finishes, custom items and discontinued products are not returnable |
Atlas Homewares | 20 | 60 | |
Axent | 45 | 30 | No returns on discontinued products |
Baci | 25 | 90 | |
Baldwin | 25 | 120 | Special and custom products are not returnable |
Barclay | 25 | ||
Bates & Bates | 25 | 30 | |
Berenson | 25 | 60 | |
Blanco | 25 | 90 | Discontinued products not returnable |
Bouvet | 25 | 60 | No returns on special order goods |
Brasstech | 25 | 180 | 15% re-boxing fee may be applied Special order items and finishes are non-returnable |
Brizo | 25 | 90 | |
BTI Aquasolutions | |||
California Faucets | 25 | 365 | 35% for returns of living finishes No returns for custom products, precious metal finishes, discontinued items or products shipped more than 1 year ago |
Cavity Sliders | |||
Cheviot | 25 | 90 | |
Christensen | 25 | 60 | |
Classic Brass | 25 | 60 | |
Colonial Bronze | 25 | 60 | 50% on split finish items |
Delta | 25 | 90 | |
Deltana | 20 | ||
Dornbracht | 25 | 120 | No returns on discontinued or special order items |
Duravit | 25 | 60 | No returns on special order or discontinued items |
Ebbe | 15 | 182 | 25% restock for items returned from 6 months to 1 year |
Elkay | 25 | 182 | |
Emtek | 25 | ||
Environmental Water Systems | 45 | ||
Fairmont Designs | 25 | 30 | RGAs expire after 60 days from issue date |
Franke | 25 | 180 | No returns on discontinued, DWO or obsolete product |
FSB | 45 | RGA expires after 45 days from date of issuance | |
Geberit | 35 | ||
Ginger | 25 | 180 | 15% re-boxing fee may be applied |
Grohe | 35 | 60 | Parts are not eligible to be returned |
Hansgrohe | 25 | 60 | RGAs will expire after 60 days of issuance |
Hardware Renaissance | 35 | 30 | No returns on multipoint & sliding door hardware |
Harrington Brassworks | 25 | 90 | |
Herbeau | 50 | 60 | 0-45 days = 25% restock |
Hickory Hardware | 25 | 90 | |
Hydrosystems | 35 | 90 | RGAs expire after 30 days of issuance |
Icera | 35 | 30 | |
IDH | 25 | 90 | |
Infinity Drain | 25 | 90 | RGAs expire from 30 days after issuance |
Inox | 25 | 30 | RGAs expire with 30 days of issuance |
Isenberg | 15 | 45 | |
Jaclo | 25 | 182 | 50% restock - 6 months to 1 year |
Jason | 35 | 45 | Minimum restock charge is $30 |
Julien | 25 | 90 | |
KWC | 25 | 180 | No returns on discontinued, DWO or obsolete product |
Lacava | 25 | 30 | Special order, installed & custom items are not returnable |
Laufen | 35 | 30 | Installed products are not returnable |
LinkaSink | 25 | 30 | Special order and mosaic products are not returnable |
Long Leaf Collection | 50 | 60 | RGAs expire after 30 days from issuance |
Maax | 25 | 365 | Discontinued or soon to be discontinued, installed, manipulated or non-standard colors are not retrunable |
Maidstone | 25 | 90 | |
Mountain Plumbing | 35 | 90 | No returns on special orders |
Mr. Steam | 25 | 90 | |
Myson | 25 | ||
Native Trails | 25 | 90 | |
Newport Brass | 25 | 180 | 15% re-boxing fee may be applied |
Nikles | |||
Oceania Baths | 25 | 60 | 60-120 days, restock fee is 40% |
Omnia | 25 | 60 | RGAs expire after 30 days from issuance |
Panasonic | 25 | 90 | |
Phylrich | 35 | 90 | 90 days plus restock fee is 50% |
Produits Neptune | 25 | 90 | No returns on products sold with a system or option |
Quickdrain | 25 | 90 | Custom or previously installed items are not returnable |
Richelieu | 15 | 30 | minimum restock fee is $20 |
Robern | 25 | 90 | Products must be received at Robern within 14 days of issuance of RGA |
Rocky Mountain Hardware | 35 | 365 | Product must be wrapped and packaged in the same condition as it was shipped |
Rohl | 20 | No returns on discontinued products | |
Rubinet | 50 | 25% restock fee on chrome products | |
S. Parker Hardware | 25 | Special order products are not returnable | |
Santec | 25 | 60 | RGAs expire 60 days from issuance |
Sietto | Orders of 10+ pieces are non-returnable | ||
Sigma | 25 | 90 | After 90 days, restock fee is 50% |
Sign of the Crab | 25 | 365 | Minimum restock fees: |
Siro Designs | |||
Stone Forest | 25 | 30 | |
Sun Valley Bronze | 40 | 90 | No returns accepted after 1 year |
Top Knobs | 20 | 60 | |
Toto | 25 | ||
Turnstyle Designs | 25 | 30 | Non-returnable items: |
Ultra Baths | 25 | No return will be accepted on a non-standard bath and baths without system | |
Valli & Valli | 35 | A handling fee may be charged in addition to restock fees | |
Valsan | 25 | 90 | |
Victoria & Albert | 25 | No returns on painted tubs and vessels | |
Viega | |||
Villeroy & Boch | 25 | ||
Von Morris | 25 | 120 | Restock fee is $25 minimum |
Watermark | 30 | 30 | RGAs expire 30 days after issuance |
Waterstone | 35 | ||
Westbrass | 25 | ||
Whitehaus | 25 | 30 | RGAs expire after 30 days from issuance |
Manufacturer | Restock % | Time Limit (Days) | Notes |